Audials can record the video streaming of most video streaming services into video files. In general this works like this:
1. Choose in the main view „Video streaming“.
2. Click the tile of the streaming service you want to record from.
3. If you didn't preset to use a specific browser, choose the browser to record from.
Supported are: Chrome, Edge and Firefox.
4. The browser will be re-started by Audials for you, as it must be started with command line „—no-sandbox“.
5. In the browser, play the video you like to record.
6. Once the video plays, Audials will automatically detect it after a few seconds, and the recording begins.
Troubleshooting in case the video is not detected
It may seldomly happen, that in step 6. from above, although you play back the video, it is not detected by Audials, so that nothing happens and the recording doesn’t start.
In that case, you might try the following steps:
a. Assure that the browser is started by Audials
Close all browser windows (additionally you might check in „Task manager“ that no more browser processes are running).
Then follow the above steps, and make sure that Audials starts the browser for you in step 4. This is necessary in order that Audials can detect the video.
b. Try a different browser
Audials supports Chrome, Edge and Firefox. If the video was not detected while playing in your browser of choice, there is a good chance, that in another browser, it will be detected.
You can pre-select the browser in the bottomright area of the „Video Streaming“ view, or set it there to „Browser:ask“ – then you will be asked for each video recording session.
c. Reboot Windows and try again
In some situations it may help to reboot your Windows, and try again.
d. Try a different Audials tool to record the video
The standard way to click a tile for your streaming service of choice will record it with the optimal recording tool.
If this fails, you can try to use a different recording tool:
At the bottom of „Video Streaming“, choose „Other Source / Screen Recording“. From the menu
- Try „High-quality Direct Recording > Record one video“
- Or „Screen Recording > Record Screen“
e. Contact support
If all of the above fails, the reason might be that the streaming service you are trying to record recently did some changes, which made it incompatible with the Audials video streaming recording.
Audials regularly receives free updates which maintain compatibility.
In case you have reproduced that with a specific video streaming source and all the above possibilities still fail, please contact the Audials support.
You are assuming that everyone wants to record only streaming video. I just want to set an area and record that area. This software DOES NOT WORK AT ALL
I have tried recording from Amazon, Disney, Netflix, and even from the screen and nothing works now. I have tried using different browsers, rebooted my computer, and even used my other computer and your software is no longer working. It will not recognize a video at all. Please fix this problem. I have been using your software for many years and have purchased many copies. However, as it's not working, it's useless to me.
I completely agree with wsnet. All I get is a black screen - and I do hear the audio. It is very frustrating. I - too - have been using their software for many years and have purchased many copies.
I CAN record, have found a Work around, but what coachrob1 and wsnet say is true, if you try to go straight to the selected streaming and have AUDIALS open it , even if the Browser has the plugin, still no good. the work around I've done is ok, but I'm not that happy because features and quality is lost
go to Other source/Screen recording>Screen recording>Record screen, the up top choose screen area, or click on Full screen option.
Pros - it records (it will look as if the sound and movie are not in synch While recording, play back will be synch [Most of the Times])
- sound/movie may be out of synch
-you have to be there to make sure other stuff doesn't pop up on screen [UMMM LIKE Audials Asking you to UPADTE and that gets recorded onto you recording)
- can't find ANY of the browser plugins at the site.
- MANY of the features Audials SAYS it can do, it cannot because the auto detect is not working
Here's what I've learned.
1.) Make sure if you are using Google - you sign out of your account. Turn off Sync and Personalization.
2.) Record as usual - selecting Video Streaming, Other Source/Screen Recording, Screen Recording, Record Screen/Auto Detect.
3.) Click Detect and Record
4.) Click Alt S to save the recording.
5. After the file has processed, go to Convert and select the file to convert it to an .avi file
After these steps, I'm now able to see and hear the video. Note (these video recordings I tried are from Spectrum TV).
Tento program je k ničemu škoda peněz
Try "High-quality Direct Recording> Record one video"
Vertical screen movie not detected
Anyone with a black screen but sound, try turning off hardware acceleration in that particular browser
I am trying to record a screen from a Greek streaming service (like Netflix) to which I am a subscriber and which has movies (with Greek subtitles).
I choose record from the screen but unfortunately I record a black screen which shows ONLY the subtitles (and not the image of the movie) ....
I tried without any results all the browsers (chrome, edge, firefox) and all the ways you suggest in the your section "Support Troubleshooting: Video will not be detected."
Keep in mind,that some time ago (I do not remember exactly) I could and did screen recording without any problems ...
Did the streaming service take measures that it can not overcome the Audials?
Please for your help ... Thank you....
I have used 2020 and 2021 versions, up until recently the 2020 version always worked when trying to download from netflix and disney+. Now the software never detects the video. In regards to the 2021 version, I have never gotten it to work. Tried multiple computers, browsers, video sites, etc.
I followed the advice of jstrowe2 and turned off hardware acceleration in Chrome. Before that I could record only audio with no video. After that one change I can record both, even in the built-in Audials interface.
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