Hulu doesn't detect end of program
Recording series videos on Hulu isn't detecting when it switches to the next episode. It just makes one long video file that doesn't stop until you manually stop it.
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I am having the same problem using both Hulu and Starz. This happens when using automatic detection. I have not tried using manual. The browser I am using is Chrome. In automatic detection mode I can not use any other browser. I attempted to use Firefox, but in this browser I can not get videos to detect at all.
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HvyHitR, please also try with Chrome or Firefox.
If it still does not work , please contact us , the audials suport per email:>
Thanks!
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The response from support is as follows (no real help):
thank you very much for your request.
The problem with Hulu might be indeed still present because we no longer have a valid Hulu account to make further tests, our Project Manager tries for a while to receive acceptance to make one.
All we can do is to ask you to share with us the Hulu serie which you would like to record, the used browser version, send us a few screenshots illustrating the problem and also all the generated log files in order to update this in our developers database.
Please follow the instructions from here: https://support.audials.com/hc/en-us/articles/360007102839-Troubleshooting-How-to-create-log-files-for-Audials-PC-2020 -
To add to the frustration, here is a response from support 2 years ago when I bothered to follow through with logs and screenshots:
thank you very much for your reply.
Unfortunately right now our QA team can not test Hulu, because their subscription has been expired but it will be renewalled as soon as possible... so regarding Hulu we can not help you right now.
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