We promised you that if you are not satisfied with your Audials PC product within the first 14 days of purchase, you will get your money back. And we keep this promise!
The money-back guarantee is processed by our provider, My Commerce Digital River.
If you would like to claim your money-back guarantee:
- Either contact Digital River, directly: MyCommerce Customer Care Center
- Or send us a request. We will trigger the refund process for you
- Or check in your purchase documents/invoice for information regarding the refund policy - if you bought Audials through other resellers, like Avanquest, Ashampoo/Cleverbridge then please address your refund request directly to them.