We promised you that if you are not satisfied with your Audials PC product within the first 14 days of purchase, you will get your money back. And we keep this promise!
Our new shop system is processed by our provider Cleverbridge.
If you would like to claim your money-back guarantee:
- Either contact Cleverbridge directly
- Or send us a request. We will trigger the refund process for you (that can be done only if you purchased Audials directly from our official website https://audials.com/en/audials-software-store)
- Or check in your purchase documents/invoice for information regarding the refund policy - if you bought Audials through other resellers, like Avanquest, Ashampoo, then please address your refund request directly to them.
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