How to send debug logs in Audials Automotive

The log files will help the developers to identify issues and understand the cause of a problem more efficient.  

To make sure that the log files are created and send correctly, please fallow these steps: 

1. Open the settings: 

2. Go to ,, Help & About,,:

3. Activate the option ,, Enable debug logs,,: 

4. Now you can reproduce the issue (just repeat the steps that lead to the problem). 

After you managed to reproduce the problem, open again the settings, go to ,, Help & About,, and contact us via the contact button:

5. Sign in with your Audials user account (if you are not already logged in):  

6. Select ,,Start a conversation,, (if this is your first conversation with us): 

or start here a new conversation: 

7. Please don't forget to mention the issue number, the name of the reporter and also a short description of the issue. The log files are attached automatically to the conversation:

8. After you have entered all the details, send us the message from here: