Recording fails

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cam12687

• March 21, 2022 14:11

The last two nights i have tried recording Paramount+, which i had previous success with the internal browser, and Firefox, but now when recording it fails to join the video, saying error but nothing beyond that. I have also had Netflix fail recording on the internal browser. But was successful using Firefox.

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  Andreea

  • March 23, 2022 06:44

  Hello cam12687,

  as a workaround you could check the following:
  - change your output profile (try an output profile other than you used before with/without GPU encoding)
  - change temporary your Audials storage location to your desktop... will now the files be properly saved?
  - check also the rule settings, if you would leave them on default will the new files be properly saved?

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  larrymartin

  • April 23, 2024 10:33

  I had a similar issue with recording on different platforms. Have you checked if there are any updates available for your recording software? Sometimes updates can fix compatibility issues.
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