Area recorded doesn't match the selected box in Other Source/Screen Recording
There seems to be a sizing and offset issue between selecting the area of the screen to record and what actually gets recorded.
If I select Other Source/Screen Recording and select an area of the screen to record, what ends up being recorded does not match the red box I selected when I drew the area to record.
For example, lets say at x,y co-ordinate 400,400 there is a 100x100 video playing. I will select other source screen recording, and draw the red box around the section of the video I want to record. What happens is that another area of the screen gets recorded at a different offset, and different size. e.g. say a 150x150 size rectangle at co-ordinate 275,275 is recorded.
Within the recording, I can see portions of the red-outline showing what is to be recorded. (This red-line portion shouldn't appear in the recording, as the whole idea is to record what is inside the red-outline I selected at the start).
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Hi MikeGahrns,
is this issue happening with latest updated Audials version number which is available on the website?
are you using the manual screen recording method or auto-detect? for the manual screen recording, you should be indeed able to set up the recording area, which is indicated with a blue rectangle. -
Yes, the issue is happening with the latest version:
Audials 2021.0.215.0, built on 2021-07-14
Streaming Service 3.3.566.0I am using the manual screen recording method, not auto detect. What is recorded does not match the area that was selected by the blue box. The blue box turns red when recording, but the resultant .mp4 file had a lot of extra area added that was not part of the selected area
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Hello,
please contact the support team at suppor@audials.com, so that we can check the situation.
Thank you!
Have a nice day!
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