STREAMING VIDEO DOES NOT CONTAIN CAPTIONS

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ebonyegg

• July 05, 2019 15:44
• Edited

I have upgraded to Audials One 2019 using Windows 7 desktop and the latest Firefox browser. When capturing a video stream from Amazon, I have the captions turned on in the stream and can see them.  However, the captions do not appear in the recorded video. Is there a way to make sure I get the captions when recording? If not, is there a way to add the captions after the recording is made?

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  Andreea

  • July 10, 2019 11:26

  to have the captions included in the recordings, you will have to use the 'record from screen' feature.

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  grockers

  • December 09, 2024 08:30

  How do I call it up?  I have searched high and low throughout the Video Streaming and other subject areas.  However, I can't find the actual  'record from screen' feature! Any clues?  I have seen it appear and then disappear. Can I call it up? Sorry, but no.  

  Filled out requests....no response.  Gone to try to get support, a graphic that says that their server is down.  

  If anyone know how to call this "record from screen" function? Thanks!

   

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  Mirela Radu

  • December 10, 2024 13:31

  Hello,

  here you can find the screen recording option: 

   

   

  

   

  If you have further questions, please contact the support team at support@audials.com

   

  Thank you!

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