Amazon Video App Detection

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hankjr73

• July 27, 2026 10:40

Video just started to not be detected and start recording in Amazon app. Starts in Edge but only gets 720p. Was able to get 1080p in app but now won't detect video.

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  hankjr73

  • August 03, 2026 00:53

  To make my issue a little clearer. I can use direct recording to get the Amazon app to detect video and record. The issue is, I previously was able to use Amazon Video preset in Edge. Open the Amazon app. Close edge and video would detect video and start recording. Now it does not. Using the preset was beneficial to record the subtitles. Just not sure why it doesn't detect the video stream now and have to use direct recording instead.

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  Thane Guiver

  • August 12, 2026 00:23

  well I have the same problem now, and there is more to it, subtitles' aren't being recorded. Its turned int a bit of a mess. Error reports seem to just disappeared you never get any feedback. 
   

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  sharon93henderson

  • September 21, 2026 04:27
  • Edited

  It seems that the Amazon app’s video detection or DRM behavior has changed so that recording no longer works there, but Edge continues to work. I would check for any recent updates on the app/drivers and restart the app and check the capture Official Website settings If Edge is stuck at 720p, then the browser or streaming service might be forcing a lower resolution.

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