Aufnahmeplaner Disney+ / Audials 2024 Ultra

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9 comments

  • Official comment
    Avatar
    Mirela Radu

    Hello,

    thank you for taking the time to discuss this issue with us. In the meantime, the issue was fixed and if your Audials is up-to-date, it should work without any problems. 

    If you still have difficulties, please contact the support team at support@audials.com

    Thank you!

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  • Avatar
    Akane_Tendo

    I posted something similar to below. They sent a bunch of complicated instructions to gather data for them in the ticket.

    I want this fixed, but not be tech support!. They want to logs, details of Edge, and some windows system file.

    Too much help required from users, but I sent it anyway.

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    Paulchen6

    I have the same problem.

    I can no longer use the recording scheduler on Disney+. It is no longer possible to add an episode or a movie to the queue. I hope there will be a solution soon.

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    katzenkreis

    @Paulchen6: Strange, I have only Problems to add Episodes. Adding Movies is working.

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    katzenkreis

    Da es sowohl bei Win10, als auch bei Win11 ein Problem ist, würde ich behaupten, dass es nicht an der Konfiguration der Nutzer liegt, sondern ein Fehler in Audials ist. Es scheint, dass Audials die Links der Episoden nicht erkennt. Denn Filme von Disney+ funktionieren bei mir. Ebenso Filme und Serie bei Amazon oder Netflix.

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    Paulchen6

    Too bad, even with the new update to version 2024.1.12.0 (Streaming Service 3.3.874.0) the error is still present.

    @katzenkreis - Films can also be added to my queue, but unfortunately no episodes of a series. Netflix is not a problem for me either.

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    Paulchen6

    It has been working again for me since today - without an update.

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    katzenkreis

    Well, even with the Update, i doesn't works like before.

    Yes, I can add Episodes at Disney+. But it's like gambling. Sometimes the Capturing is fine. But sometimes the Episode starts playing and Audials still is saying "Videostream detected". And starts the Capturing at some Point and so the File is missing the Beginning.

    And some strange thing for the Duration. It's always "00:00:07". If it shows at all.

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  • Avatar
    Mirela Radu

    Hi,

    If you still have problems with Disney+, please contact the support team at support@audials.com

    Thank you!

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