Audials One 22 AND 24 fails to record ANY video stream
Win 11 OS, Any Browser.
I do not Use the program that often regardless initially never a problem, but last year I tried recording using Audials One 22 and it simply failed to record from the screen, plus via a url..Whether YouTube, or websites it had had no problem with before. Frustrated by the inability to find links to a help desk I just gave up.
Today thinking a new install might get over any hiccups I upgraded to Audials one 24.
No luck. Just the same once you cancel the recording the app shows a long list of fails.
The only thing that might be applicable was a horrendous message on the known faults page that the GPU must not be more than 4 years old. Do we really have to spend hundreds of dollars for an upgrade to make it work?
I have been using Audials for many years with almost no issues until now.
Any guidance appreciated.
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I'm pretty sure it's not the graphic card, I have a 2020 upper class AMD and even with that one the system utilization shown by the app sometimes jumps from 1% up to 100% for no obvious reason, while the recording continious as before and a HW-Monitor says something else.
At the beginning I had some trouble to start a recording to. For me it works to
- use the internal player,
- stop the starting video,
- jump to the beginning
- start the video again
- start the recording
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It sounds like a compatibility issue with your GPU might be causing the problem. Updating your graphics drivers or exploring other software options could help resolve the issue.
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The problem continues.
Failing to record, and when initiating the record the sound disappears only to come back when I stop the attempt at recording.
I have replaced the GPU and updated the driver to match, after a comment somewhere that a card over 4 years old should be replaced. The current on started manufacture 2 years ago.
I have tried internal player and firefox browser.
I have tried utube live recording,
auto recognition recording
full screen recording.
It worked fine up until the point where after a long period of not using the program.
I changed nothing as far as I know. It just doesn't function as it used to.
I upgraded to 2024, same problems, as with 2022.
The only good thing about this is recently I found I can record via the print screen option on my keyboard. Audials simply made for some better options, but I can at least record while this nonsense is resolved. If it ever is.
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We pretty sure it's not the graphic card, I have a 2020 upper class AMD and even with that one the system utilization shown by the app like Scarlet ios app download sometimes jumps from 1% up to 100% for no obvious reason, while the recording continious as before and a HW-Monitor says something else.
At the beginning I had some trouble to start a recording to. For me it works to
- use the internal player,
- stop the starting video,
- jump to the beginning
- start the video again
- start the recording
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