Audials One 2022 Crashes with Amazon

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    zhnujm

    Same here, its not possible to record with the internal player-

     

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    Denisa Aleman

    Hi 2112ted, zhnujm,

    Please also contact us by email. We will need further informations. 

    Our email adress is: support@audials.com

    Thanks !

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    zhnujm

    Nice, now the website just disappears and dont crash afterwards....

     

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    Kay Camp

    is anyone getting a response to this?  If it's not fixed I'll be getting my money back.  I can't convert downloaded Amazon movies either!  Buck your ideas up Audials!

     

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    Andreea

    Hello,

    if you were asked in Audials to send some crash reports further, note that you will not get any feedback to the sent crash reports if you will not contact support to search for your crashes. 
    make sure that you already have all the Windows updates including sound, video and gpu installed , that you use the latest Audials version number  and that no third party application generates this issues.

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    zhnujm

    is anyone getting a response to this?

     

    Maybe not really helpful for you but after some updates it is now working for me.

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    Kay Camp

    Het Zhnujm

    Thanks for your response, but I was updated to the hilt - I've got a refund now for Movies 2022 - my other Audials stuff works fine.  I may try it again when I have a new laptop - hopefully it will be find then.

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