Problem with downloading

Kommentare

6 Kommentare

  • Avatar
    Homeraudialis

    hello again, forgotten to mention that I have a Windows 10 system and that it is up to date.

    0
    Aktionen für Kommentare Permalink
  • Avatar
    Denisa Aleman

    Hy Homeraudialis,

    You can follow this instructions:

    https://support.audials.com/hc/en-us/articles/360017003619-Troubleshooting-Update-installation-failed

    If the installation will still fail, please contact us by email : support@audials.com

    Thanks !

    0
    Aktionen für Kommentare Permalink
  • Avatar
    k1ngchem1st

    I reported the same problems in trying to update to Audials 2021 having paid for it and was told that with Christmas and New Year I was told that I might not get a reply from the developers very soon. They take your money but are slow to respond

    0
    Aktionen für Kommentare Permalink
  • Avatar
    Denisa Aleman

    Hy k1ngchem1st

    They are back again. You can write us .

    Thanks !

    0
    Aktionen für Kommentare Permalink
  • Avatar
    k1ngchem1st

    What's the point. Paid for program but it won't install and no solution offered. I'm not the only one with the same problem

    0
    Aktionen für Kommentare Permalink
  • Avatar
    Andreea

    Hi,
    that message is because some files could not be properly downloaded
    here are some hints:
    - disable completely your firewall/antivirus program
    - download Audials and run the installer as an admin
    - if still the same, try to download Audials on other operating system, then zip the entire Audials folder from the location you have installed it and unzip that Audials folder on your desired system, will it work?

    0
    Aktionen für Kommentare Permalink

Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.