Youtube music download doesn't work anymore

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Bachatero

• February 16, 2023 21:08

Since a few days Audials wont let me download any music from Youtube. Not with drag and drop ("this element can't be loaded by drag and drop") and not by copying the link ("url couldn't be handled").

Am I missing something? 

1

• Official comment

  

  Mirela Radu

  • February 17, 2023 14:09

  Hello, 

  We had some issues with YouTube recording, but today we released an update that fixed all YouTube bugs.

  Please restart Audials and try again.

  Thank you!

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• 

  West69

  • March 03, 2023 04:33
  • Edited

  Thank you for the response. I was looking for the same.
  
  KDealer Login
  
  

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  dneuer

  • March 04, 2023 21:32

  Hey, I still encounter issues with Youtube Music, running on Audials 2023.0.198.0, 22.02.2023, Streaming Service 3.3.837.0. I'm playing in Chrome via https://music.youtube.com/ but nothing gets detected?!

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  Andreea

  • March 05, 2023 06:16

  Hi dneuer,
  have you already tried to disable temporary your firewall/antivirus program and then try with the recording again? the recording from other source does it work properly for you? if the problem is only with Youtube Music send to support (support@audials.com) a few screenshots illustrating the ssteps you do for the recording, a few Youtube Music URLs you used and all the generated log files for further investigations.

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  moralaccess

  • April 10, 2023 02:58

  FYI to other people: Rebooting the PC seems to be the key (as crazy as that seems). Restarting Audials alone will not solve the issue (redactle). I'm not sure why, but the Audials Video Recording interface has resumed functioning for YouTube videos after a PC restart. FYI

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