Tidal remote control not working anymore with Audials 2023

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prashra0

• December 19, 2022 16:12

Using the remote control Tidal app setting worked fine in Audials 2022 and 2023 until a few days ago.  Now when I drop a link, the Tidal window flashes a few times and then I get the message "Track failed to load".  The most useful feature for me....prepare a playlist in Tidal and drop the playlist link before bed and Audials would just work on the songs in the playlist and stop.....

Recording with Tidal app running works but it keeps recording songs following the song I want until I manually stop it, that is, it records songs I don't want i.e. I have to physically monitor each recording.

Please help on fixing the using the remote control feature.

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  Andreea

  • December 20, 2022 10:03

  Hello prashra0,

  can you send to support@audials.com a few screenshots illustrating the steps you do and with the behaviour you get, the generated logs and your Tidal Playlist URL for further investigations?

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