Chromecast stopped working

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10 comments

  • Official comment
    Avatar
    Audials One

    Thanks everyone for bringing the issue to our attention so quickly!

    We were able to fix this, quickly on Monday morning, on our servers. So no app update required. And several of you users already confirmed it's working again :-)

    Indeed, the cause for the problems was a server outage - or rather, a missing configuration after a server update. Said server configuration doesn't do much - it simply provides the Chromecast receiver endpoint. But of course, without it, Chromecast just doesn't work. We now also have measures in place to avoid such an issue from happening again, in the future.

    Happy listening!

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  • Avatar
    steff123

    Same here. Something in Google's software must have changed. Can't stream to Chromecast devices anymore. Devices say 'dling' but plays no music🙄

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  • Avatar
    scg12

    I'm glad to hear I'm not alone. I sent basically the same message I posted above to support@audials.com. If I hear back from them I'll post the response. Hopefully it will be an easy and quick fix.

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  • Avatar
    Hans Junge

    Yes same here, tried everything. Chromecast devices are responding but streaming content is not being transmitted and continues to play on handheld device

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  • Avatar
    Petrow32

    Same here. Casting from another app from the same Android device still works, so it is not due to Google settings, but at Audials

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  • Avatar
    litojero

    Same problem with audials to send content via Chromecast to Nest hub. All other apps work fine.

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  • Avatar
    steff123

    @Petrow32: not sure about that. The last Audials App update dates from June 26 and worked fine until several Google Android Apps updated few days ago. Tidal and other Apps still work and cast to my devices flawless. But yes, Audials has to supply an update now - can't wait for it!

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  • Avatar
    Sallymcgodie

    Hi same problems
    Other apps e. G poweramp working fine

    Android 12
    Xiaomi note 10 pro

    Any suggestions what to do?

    Br sally

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  • Avatar
    scg12

    I just received an email from support. "The cause was an outage on one of our servers. The problem has been fixed. Chromecast works again!".

    Damn good support!

     

    -1
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  • Avatar
    Sallymcgodie

    Confirmed! Works again

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