Audials has crashed my Zoom app audio settings

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4 comments

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    Doc_WiP

    Your problem seems to be that there are multiple (28?) installations of Audial Sound Capturing. There should be only one. Can you see and delete some of them in Windows Device Manager ?

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    mattp

    Windows 11 doesn't seem to have a Device Manager any more. I've gone into Sound settings and disabled, one by one, all 28 copies of Audials, but Windows 11 doesn't seem to have any way of deleting them that I can find. Now I've uninstalled Audials and disabled them they no longer populate Zoom, but in Windows Settings the long list still appears, and I'm concerned that if I reinstall Audials I'll get more and more of them to disable one by one with eventually the list growing into hundreds. Is there a limit? Anyway, at the moment it seems that some kind of clash between Audials and Windows 11 is happening with these crazy results.

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    Doc_WiP

    There should be a Device Manager also in Windows 11.
    Try to press Win+X and then M.

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    Andreea

    Hello mattp,

    The Audials Sound Capturing driver is a virtual sound card that allows Audials One's Converter, Music Streaming and Video Streaming views to record your desired audio streams. All those 28 Audials Sound Capturing devices are there in order to ensure the audio recording as advertised. So, you should not disable these or uninstall it.
    These devices will be set as default only when you are recording either Video or Audio, as soon as you stop the recording Audials will set back the default playback device to your sound card. If this is not done automatically you will have to change it on your default sound card manually after the recording was done.

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