audials one 2022 does not stop recording automatically

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klink1948

• July 05, 2022 19:13

When I select one item to record, it does not stop recording when that item stops playing. The recorder then starts recording the next item. If I leave it go overnight, I will have a dozen or more recordings.

Is there a way to get just one recording without having to sit there and wait for the item to stop playing? 

0

• 

  Mirela Radu

  • July 08, 2022 08:07

  Hello, 

  thank you for your message.

  So that we can check the situation, please send us the following details via email at support@audials.com :

  - your Audials complete version number
  - which recording method have you used?
  - from which website are you trying to record?

  - the name of the recorded video

  - used browser version
  - send us a few screenshots illustrating the steps you follow and also illustrating the problem, leaving the entire desktop visible

  Thank you!

  -1

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