Start of song is repeating on almost every track
Hi,
Almost every mp3 track I record from Spotify repeats the first 1.4 seconds, it happens of 60-70% of all tracks and means I have to cut off the start of every track using Audacity. Also, some of the tracks on "CD 2" have 1.4 secs of the same number track from CD 1 on it! I don't understand why this is happening, why does it record 1.4 secs of a song and then start recording again? I don't want to have to cut hundreds of tracks in Audacity, it's very strange that it does this and I can't figure out why it does.
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Hello,
do you use the latest updated Audials version number? if you do, then it would be really helpful if you could send to the support department the following details: complete Audials and Spotify version number, used recording method, used album, does this happen with some specific tracks or only with a few, a sample of such a file, a few screenshots during the recording, a screenshot with the interface of your Spotify while playing a track, the entire LOG folder zipped and the system information file.
our test department can no longer reproduce this issue and a while back, this issue was fixed and confirmed by a few users.
thank you!
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literally just started using ths, I purchased Audials One so it's latest version, I have spotify premium and just downloaded the desktop app a couple of days ago, both are latest versions. simply made a playlist and either drag it to Audials or copy the link and paste it, Audials appears to work fine, everything finishes, spotify is 320kbs, audials is 320kbs but 60% of songs have 1.4secs repeated at the start, it's very bizarre why it would do that and not to all tracks only some.
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Hi,
please start Audials as an admin > go to Audials Options > General Troubleshooting view > enable the extended logging > reproduce the problem again > close Audials > zip entire LOG folder and send it to support@audials.com
send there also the requested details from my previous reply. -
Hi blobbyx,
For a refund, please contact us by email: support@audials.com
Thanks !
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Hi audials.chris,
please contact us by email: support@audials.com
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Just so people know, I never found a solution to this and is clearly a major bug, I tried endless things and nothing worked, about 70% of the songs repeated 1.4 secs at the start and I have no idea how it managed to record a totally different track onto the one you're recording when trying to record "CD 2" and it inserts the start of the same track number but from "CD 1". I had to refund in the end. To fix the songs easily you can download Audacity, load the songs and cut the start off and save it, it works perfectly but not exactly what you want if there's hundreds of songs to fix!
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I have this problem too (version Audials one 2022.0.128.0). Additionally, I have observed that the ending is cut off by the exact amount of time that was duplicated at the beginning of the song.
My impression is, that the duplication at the start of the song (and the cut off at the end) depends on the recording speed:
speed x1 -> ~1,4 sec
speed x20 -> 15 sec
A fix would be very nice. With this problem, unfortunately, the software is too unreliable ...
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