Amazon Music Streaming

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5 comments

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    Denisa Aleman

    Hi Japeauk

    Please contact us by email: support@audials.com

    We will need more informations. Thank you !

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    jhainer

    Hi Japeauk,

    If using the Amazon APP I would suggest to play the Tracks in the Amazon APP and let Audials record it, that way it is at least recording without aborting every 2-3 Tracks, the Drag and drop Feature is pretty mouch useless since the Release of the 2021 Version, unless You want drop and record one track at a time and restart Amazon Music after every recorded Track because of the Aborting-Issue. If recording while playing with Amazon music make sure to check and edit the Tags afterwards because for some Reason Audials is not reading the Track-Information from the Amazon Music app and uses another Source for the Tags, which results in inaccurate Tags. I find it sad that the other Streaming-Services seem to be better supported since Spotify etc seem to get all the Developer-Love these days, and the Amazon Music-Service gets You High Res for a smaller Fee than any other Streaming Service.

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    boydfields

    I'm having the exact same issue.  Unable to drag and drop or copy and paste share link.

    Did Support help?

    I'm not keen on the second method of letting Audials record the music as it plays.  Prefer embedded mode.

    Thanks

     

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    Japeauk

    I had various exhanges with Audials Support by email to try and resolve this - without success I'm afraid.  The final email I received was as follows: "... it seems to be a problem with music.amazon.co.uk , we will discuss this further with our developers. As soon as we get any solution for this case, we will contact you." So may be sorted eventually but for now the advice is to use the second option & record while music plays

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    danny_ocallaghan

    There are similair issues with Spotify, now Amazon. Looks like Audials are loosing there grip on the market.

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