Unable to connect Audials 2021

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claubar66

• January 26, 2021 21:35

Hi from Italy

 

I'm having some trouble with Audials. I receive the message "  Unable to connect to the Audials servers Please try again in a few minute "....If the problem persist please check your network and connection service and also your date and time setting ". 

I'm having this problem since last week. Please help me. I can't use Audials. 

Thank you. 

Claudio 

 

 

 

 

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  Andreea

  • January 27, 2021 06:10

  Hi Claudio,

  something must have been changed lately on your computer, either your antivirus/firewall is blocking the servers or you have installed other software which caused a problem in registry, or a proxy/vpn setting. 

  Under Audials Options> General> Product Activation View, click on "About Audials 2021" and see if there is any server information there. 

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  Greg Roese

  • March 08, 2021 06:19

  Audials 2021 is not working and the Server information is missing but the older 2020 has the information and is still working.  How can I correct this please on the new version.

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  Permanently deleted user

  • March 08, 2021 12:18

  Hi Greg Roese, 

  Please contact us by Email : support@audials.com 

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