Spotify streaming download broken tracks

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paulpittman

• August 25, 2020 21:57

When I drag and drop files from Spotify to be downloaded in Audials I get unknown tracks and broken songs.

This is due because I had signed into Spotify on too many devices. I believe the max is 4. Once I logged out on one of my devices I was able to free up 1 device spot.

I then logged into the desktop Spotify app and tried dragging and dropping again and it worked! 

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  Denisa Aleman

  • August 26, 2020 05:30

  Hy paulpittman,

  There is no general issue with the drag&drop method from Spotify now... but please contact us per email and we will investigate further: support@audials.com

  Thanks !

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  Eva69

  • January 17, 2023 09:27

  Your downloads of songs from Spotify exceed the 10,000 number limit. As Spotify only allows Premium users to download up to 10,000 tracks in total, you should check whether you have hit that limit or not. If so, Spotify will delete the previously downloaded songs automatically if it finds you adding some new tracks.
  
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