Audials Sound Capturing - settings

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rjmartindale

I use Audials Music 2020, latest version. Fully registered.
I have a regular Lenovo Desktop PC running Windows 10
My built in Sound Card is a basic Realtek(R) Audio. It claims to allow me to set the default sample rate & bit depth to 24 bit, 192000 Hz (Studio Quality) - which is saved.
I want to record 24 bit 96,000 Hz. I can set everything in your software and it looks to be working.
BUT - when I look at the Audials Sound Capturing (virtual) device in the Sound Control Panel, and view Advanced: This device only allows 2 channel, 16 bit, 44100 HZ (CD Quality). It does not give me any option to change this!
Therefore how can it be capturing the music in 24 bit 96,000 Hz
Do I need to install a new sound card in my PC (ie 24 bit Soundblaster)
What am I missing here?

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    davidfarley

    I have a Lenovo laptop also using Realtek Audio and have found exactly the same thing in my settings. The Audials sound recording device only shows a 16bit 44100 HZ. Can someone please explain this as I thought Audials offered high res recording.

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    Bourru
    • Edited

    It's a very important question. Actualy if the Audials sound recording driver is limited to 16/44, capturing in 24bits seems pretty difficult.

    Thanks for a technical response by Audials !

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    easilygetdown

    Did Audials answer these questions??  Where are the responses??

    The Audials Sound Capturing device overwrites my Asus STX II Essence sound card eeprom and therefore my computer does not recognize my sound card.  How to stop Audials from overwriting the eeprom??  If I can't solve this, I will have to quit Audials altogether.  The sound card is much better than the Audials "device."  With respect to sound, Audials is limited to 16/44 which is not good enough in my opinion. 

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    Denisa Aleman

    Hy easilygetdown ,

    In order to investigate this issue we will need more details for our developers. 

    Please contact us by email : support@audials.com

    Thanks !

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    kilgry

    So, what ended up being the answer after 2 years? I still see the device listed at 16-bits.

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    koesterma

    yes, same for me - I would really like to get this solved - I have a fully registered Audials 2023 version

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    schwimma

    any progress here, why no answare from audials???

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    schwimma

    was soll der mist, warum antwortet audials nicht???  nennt ihr das support?

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    schwimma

    lt foobar und anderen toos ist es nur 16bit 44.1 khz  bitte um Lösung

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    Mirela Radu

    Hy,

    Please just contact the support team at support@audials.com. 

    We need more details to help you further. 

    Thank you! 

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