Audials 2025 - No Subtitles for Disney

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SHibbard

I recently upgraded to Audials 2025 on a Windows 10 PC.  Capturing subtitles from Disney+ worked fine there as far as I can recall.  I cleared out that PC, installed Windows 11, and reinstalled Audials 2025 there.  I no longer get subtitles from Disney. I have the setting in Options > Video Stream Recording set to store subtitles in video file (but also tried next to video file as SRT which did not work either). When starting recording, I select Subtitles 'From Disney+'.  I just uninstalled & reinstalled Audials 2025, no difference (still not saving subtitles).  Any ideas?

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    Mirela Radu

    Hello,
     

    we are sorry for this situation!
    The problem seems to be the option Subtitles 'From Disney+' ... we made a test with "search" and the subtitles were properly recorded. 
    We will ask our colleagues to test this and see if this could be fixed in an upcoming update. 

     

    Thank you for the understanding.

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    SHibbard

    Just installed 2025.0.64.0 and subtitles from Disney+ are now captured fine. Thanks!

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