How do I cancel my Gold Subscription? Denisa Aleman February 21, 2020 01:16 Updated Follow We have entrusted our payment service provider Digital River with the administration, payment processing and cancellation of Gold Subscriptions. If you would like to cancel your Audials Gold Subscription: Please contact Digital River: MyCommerce Customer Care Center If you're running into problems with Digital River or have trouble contacting them, send us a request. We will gladly assist. Related articles Problems with your order or the payment? How do I get my money back? How to upgrade to Audials PC 2020? Can I install Audials PC on several computers? Audials account: Password reset Comments 0 comments Article is closed for comments.