I have been a customer since Audials 2017 and have upgraded along the way. Every year or so I upgrade. I recently tried to stream/tag some Spotify songs. The Tags did not read. Tried normal and fast. Then I installed 2017, 2019, 2020 different versions all seem to stop tagging. So I decided to upgrade/pay for/install Audials One 2022. Same problem. Tried normal and fast and then tagging both ways (Let Audials/Ask Origin Source). At this point every song is unknown. Have been a customer for 5 years upgrading and I hope to get some support.
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