No Batch recording from Audials one 2022

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8 Kommentare

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    Denisa Aleman

    Hi,

    please contact audials support by email : support@audials.com

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    b_hall4

    I contacted support via the email above, sent the required files, and never heard anything since. Problem has not gone away or solved itself.

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    Andreea

    b_hall4, the reported issue was forwarded to the development team, they are investigating it, once they find a solution, the support will provide you an answer. Sometimes the reported issues can not be fixed within a few days, it can take longer, but you will get be informed.

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    b_hall4

    It has been a month. When do you think the problem will be fixed? When I bought your product, the listed specifications did not state it did not work or would only work for one site at the most.

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    Denisa Aleman

    Hi b_hall4, 

    This will be solved with the next version. But, if after that this issue still persists, please contact us again by email. Thanks !

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    b_hall4

    I have had a recent update but it did not address the issue above. Are you talking about the next version as in 2023? When should I expect the problem to be fixed and again are we talking about the next version of the program??

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    Denisa Aleman

    Hi b_hall4

    No, I am not talking about the 2023...we will fix this as soon as possible, for further informations, or to be notified when the update with this fix will be released, please contact audials support by email: support@audials.com

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    b_hall4

    I did send the same question to support@audials.com but never received a response thus posted in here to see if I could get my question answered. Which by the way, when do you estimate a possible solution?  The year 2023 is but a month away.

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