New internal Player dont record

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14 Kommentare

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    mbarylski

    Yes, I do. I've tried it with AppleTV and it starts for a few seconds and then stops. I've sent the issue to support, but they haven't identified the issue yet.

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    MrKnister

    Yeah i am in contact with support too and they send me that they cant identify it. Hopefully they find the bug soon.

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    mbarylski

    Agreed. Definitely helps to have more of us report that there's an issue. 😁

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    ParadoxGBB

    I went from having an ok experience recording off of AppleTV+ with the 9/24 update from it going completely broken with the 9/29 update. The latest update I was able to do with a set of specific steps.

    Using the internal player with AppleTV is tough because the service will automatically play content, there is no way to stop autoplay to terminate a recording, forcing you to split the content yourself, and randomly preview graphics for episodes are replaced by silent video loops that also confuses and triggers Audial's detection algorithms. Also, ad transitions also stops recording.

    This is what I was able to do to get something to work:

    1) Select the "Video Recording" option at top and surf to your specific content via AppleTV+.

    2) Select the actual page of the episode, not a series page that will automatically play the next unwatched video of the series. The specific episode pages have more of the chance to have a static image until you play the episode, not a silent video loop.

    3) Close down any video that automatically plays. Sometimes, reloading the page will also help disable autoplay in this way.

    4) Hit play on the video. Hit Skip on any ads and then immediately hit pause.

    5) *NOW* select record now. Click the video you want to record, select proceed to enable messing with the video as it records. Hit the spacebar to resume playing. Recording should now start.

    6) You can now also hide the video as it records.

    Hope this helps someone and that the experience can be improved to be more stable, more flexible, and figure out a way to splice episodes and not get tripped up by transitions.

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    djburk

    Since I installed Audials 2022 I cannot record from Amazon Prime Video with the internal player. Audials says "start recording..." but this status never changes to "recording"

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    mbarylski

    Agreed. Doesn't work for me either. I'm going to give ParadoxGBB's method a shot and see if it works for me though. Thanks for the tip ParadoxGBB! 

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    mash609

    I to had this problem several days ago. I have not seen another update since.

    I don't want to rent anything to try again if the problem is not fixed. Does anyone have any new information?

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    ParadoxGBB

    After my last post I wasn't able to record the latest 1x3 episode of Foundation on AppleTV+ on account of the recording randomly stopping and joining mid-show. Today it looks like there was an update for the streaming service and things at least so far seem to be even worse --- "record now" doesn't seem to detect new videos playing at all.

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    mash609

    Thanks for letting us know.

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    Denisa Aleman

    support@audials.com is the email adress for audials support 

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    kurainu

    Yes i have the Same Problem neither Amazon or Netflix work it always stays in "Start Recording".... I Really Hope they Fix this

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    Denisa Aleman

    Hi kurainu,

    Please contact us by email: support@audials.com

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    MrKnister

    Can you test the recording via the Edge browser? I just recorded something via the Edge browser and had the same sound problems as with the internal audials player.
    The internal player does not start the recording because it does not get a clean sound. If you click on "Hide video" in the internal player and then start the recording manually, you get the same sound problems as when recording via the Edge Browser.
    I guess the internal player of audials uses the Edge Browser and you have to look for the problem there.

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    MrKnister

    I have clean new installed windows 11 on my pc and now the internal player is working as excepted.

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