I bought, through Ashampoo, in December 2020, the Audials One program.
It has recently stopped working, it is still installed on my computer but it does not allow me to access it, claiming that it "has expired".
I have already made several contacts with everyone involved in the sale of the program, and none so far has solved the problem.
I wonder if there is any guarantee so that I can get it back and not keep the damage.
I hope to be assisted as urgently as possible.
Carlos Augusto de Oliveira
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