I bought this for one reason only! Download songs from spotify, no other reason.
I paid 13 days ago for Audial Music 2021. This software hasn't worked properly since day one.
The problems are being reported here and NO FIX has been announced. I had like 3 days it seemed to work, however, that was 5 days ago.
Drag Drop or paste the link, for 1 or 50 songs the download doesn't start.
Or it downloads the 1st one, then stops.
I have deleted the spotify cache, and the spotify download directory, multiple times, it might download 2 songs or 4 then stop. Note 5 days ago, I drag drop 150 songs all downloaded, so it was working for 2 or 3 days, then back to problems.
Today I pasted one song it worked, dragged another it worked. Come back 2 hours later dragged 4 songs it wouldn't start the download process.
I only have a 14-day money-back guarantee... I want to hear from tech support what they are doing right now to fix this problem.
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