New 13 day old User, THIS SOFTWARE NOT WORKING correctly

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    cinnkid

    From a competitive top rated Music downloading converter (spotify)

    We are so sorry that Spotify has updated to prevent downloading.

    Luckily, we have tried our best to finally found the solution to support it again.

    This means the issues are actually Spotify's attempts to derail downloading converters.

    I don't know anything about programming, but there are a lot of things that easily reveal who might be downloading is using converter software.  For example, opening and closing then reopening the Spotify app, that is a HUGE tell.  While Spotify might give licenses away to companies to use their own proprietary music app to access Spotify for both free and premium Spotify subscribers, if they are legit (not converting) they wouldn't be open/closing/opening the spotify music app many times in one session.  (Other download/convert apps have figured out how to keep the Spotify App open?

    Another tell would be creating playlists, that songs are added to but never played, and their link is either drag dropped into download/converters or pasted.  In other words, the playlist only serves as a batch process holding area until the converter user adds them to their converter app.

    Maybe, Audials needs to develop best practices FAQ to inform Audials purchasers how to avoid getting flagged as a download/converter?

    Ok, one of the reasons I chose Audials Music 2021, is the GUI compared to several other download/convert apps, its modern, not that difficult to understand, seems to function **when working properly** pretty well.  However, one thing is not good, the number of resources it requires, it's a resource HOG!  I have another music app, that is free that can stream music, at the same time add songs to its database, use a mic, and play music, play multiple tracks in overlay, etc.  Audials are running at 45% under heavy load, and 17-20% when not under heavy load, and 5%+ when idle. The other software never goes over 15% under load and average processing is 5% and idle is 0-1%.  I am on a fast pc with 16gram and SSD. I can operate the other software in the background with Photoshop the program, not the cloud, open and use, and at least one other huge resource app + several less demanding all at the same time smoothly.  Audials start showing problems if other heavy resource apps open at the same time.   (Just something to consider)

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    cinnkid

    Based on another brand of Spotify download/convert app FAQ, which instructed trying with antivirus software disabled and firewall disabled.   I disabled both the AV & Firewall, loaded Audials which loaded spotify, tried one song using paste link,  it downloaded properly.  Next, I tried 4 songs drag and drop, "clicking Audials*download*"  which closed Spotify and tried connecting, no download.  Next, I tried another single song using link paste, and this time I closed Spotify manually, then clicked "download"  no download.   I think they have anyone using your software flagged.

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    nicklowiczcomputers

    i have been using Tuneskit and it works great. I have purchased Audials sense back when their had the 2012 version. Resources have always been an issue when recording. I dont know why but it seems the app trys to convert, tag and a bunch of other tasks while recording and this is why I think its an issue. Going to get the new version as that seems to be the best app for spotify, I do feel audials has it's purpose just with spoitify its never been good enough in my opinion

     

    PS: I am on the newest version (2021 One) just incase some mis reads and thinks I am still using their old version 

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    Denisa Aleman

    Hi, 

    You can find the audials manual here: https://support.audials.com/hc/en-us?flash_digest=5df4bdad3440d76f8bf185054ce67a415570d70d

    Or you can contact the audials support by email : support@audials.com

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