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    Denisa Aleman

    Hy AlanHauge,

    In this situation we would need further details, could you please share with us if that happen only with specific files or in general with all what you have tried to convert? send us a few screenshots illustrating the steps you do and also with the behavior you get (leaving the entire desktop visible) and also all the generated log files?

    But please send us this details by Email. Our email adress is:  support@audials.com

    Thanks !

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    AlanHauge

    Tanks and I had send it to the support

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