Version 2021 adds noise to opening of each track
I've used Audials for years, updating annually most years. I've just installed 2021 and recorded two albums. Most tracks had a very short sound at start of each track that was similar to a drum beat, about one-tenth of a second in duration. While I can remove these with audio editing software, this is a slow process when there are many tracks. I've never experienced this with previous versions. Is there a setting for this I'm unaware of? The albums recorded were from Deezer app on Win 10, which has never been a problem up till now.
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Hy edbauman,
Please contact us to email, We need more informations.> support@audials.com
Thanks !
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So I sent support a couple of short samples of this sound, which affects ~ 50 to 75 percent of tracks and appears as a long vertical line at far left of file in any audio editing software. In response they asked for two files — one from checking a box in setting to start extended logging and the other a system information file created in Windows start menu. I've not heard back yet but have continues to experience the issue. I'm thinking of downgrading to 2020 or 2018 if they cannot resolve the issue.
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