No internet radio in Audials One 2020
I recently re-installed Audials One 2020 and now all internet radio stations no longer stream.
After re-downloading and re-booting several times, the issue is still there.
However, Audials One 2019 does still stream radio stations!
Are you aware of any issues with Audials One 2020 on Windows 10?
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Hy JaggedReplicant,
There is no general issue...not sure what happened,
Try with a clean-up:
You should be able to uninstall all Audials versions from Windows Control Panel > Add or remove programs (Programs & Features). If Audials does not appear there, then you should open your Windows File Explorer and delete all Audials versions manually from the following locations:
%localappdata%\RapidSolution
%programdata%\RapidSolution
%allusersprofile%\RapidSolution
%localappdata%\Temp
%localappdata%\Audials
%programdata%\Audials
%localappdata%\Temp
Before you delete also the Audials files from the registry entries, you should note that you will edit the registry at your own risk. To prevent data loss, we recommend that you back up the registry: Open Windows registry as administrator (type in Windows Search 'regedit' hit Enter) > Click "File" in the Menu and then "Export Registry" > Save the file on your desktop:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\RapidSolution
HKEY_CURRENT_USER\Software\RapidSolution
You could try to use also Microsoft Program Install and Uninstall Troubleshooter in order to remove all possible remained Audials files:
https://support.microsoft.com/en-us/mats/program_install_and_uninstall
Then run all Windows updates including the drivers updates (sound and video card) ... reboot the computer, disable temporary your firewall/antivirus program and install the latest Audials version as an Administrator:
https://audials.com/en/downloads/software-downloads.html
Still the same? If yes, please contact us per email: support@audials.com
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