Sound issues when recording via Chrome
Hello!
I've followed the guides on the support page, but I can not get the recording to work properly.
At first I tried to use Firefox, but it could never detect series on Netflix, only movies for some reason, after that I downloaded Chrome, which was able to detect series as well, however the sound quality was very poor, sounded like I was recording with an old microphone, this issue seems to be on all MPEG4 recording from Chrome, but when I tried WMV the soundquality was as it should be, however the sound volume was lower than the original stream.
At this stage I feel like, if I can just have Audials increase the sound volume so I can make it to source volume (which according to the profile settings it is recording from source).
If anyone have any idea of how to get it to work in Firefox that would be great, since what I was able to get working in firefox the video and audio was great.
Thanks!
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Update: The only way for me to record series on netflix is for me to use Chrome, but as I stated in my previous message, the default settings does not work properly, it decreases the sound quality and volume by alot, then I fiddled around and found these settings
Click on the Format: text in the main window of Audials Movie 2020
Convert and create all files in this format:
MP3: Keep original quality
WMV: WMV7 High QualityThese settings "only" lowers the sound volume off the recordings, but then I found out about the open-source software Handbrake, with that you can increase the volume to normal, and I also changed the container to .mkv to decrease the file size abit.
How-to in handbrake:
1. Download handbrake.
2. Open Handbrake, drag and drop the recorded file.
3. In the first tab Summary, change the format to mkv.
4. Go to the Audio tab, click on the V button to get more options for the soundtrack and in the field Gain, type 10, or how much you want to increase the volume, for me 10 worked perfectly.
5. You can see Save as: furthest down on the window, click the Browse button to choose where to save the file.
6. Hit the Start Encode button (the green play button)
Now you have a proper recording!
Hope this helped someone out there :D
Also... hope the developers fix this issue...
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