Streaming Service Updates render Audials virtually useless
Streaming-Service-3-2.13000.0 2019-08-01 has caused the AUTO DETECTION RECORDING AND SCREEN RECORDING OF VIDEOS PLAYED IN NETFLIX, HULU, ETC TO NOT BE DETECTED RENDERING YOUR SERVICE UN-USABLE. The last streaming service that worked was Streaming-Service-3-2-11400-0-2019-06-24. How can one downgrade to that version or can your latest streaming service be corrected?
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unfortunately you can not downgrade to an earlier streaming service version... might be a special case, because with the latest streaming service it was improved the detection of videos using firefox as browser... so, try to contact support and provide them complete logs, screenshots illustrating the problem, browser details and even msinfo in order to get proper help.
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I have similar problems. I was able to get the software to briefly work by deleting my sound card drivers and rebooting. Don't know why that worked. But once the program says "reboot to upgrade" I immediately lose the ability to record video streams when I do. Any other ideas?
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I reinstalled the 2018 version I had and it worked fine. Unfortunately the streaming service updated so the next time I brought up the app it wouldn't record automatically or manually. That proves, without a doubt, the streaming service update corrupts the program. The simple thing would be to allow us the ability to download the steaming service that works for us. Should be something the programmers could fix but they seem to be unable or un-willing to apply that fix. Either way, it'll fix itself when enough people stop using Audials.
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Yeah the programmers should have a dl Vers. page that allows us to dl older versions and when installed not automatically dl the latest version but to manually do so once the program installed, I don’t know any other stream recording or dl programs that record/ dl Netflix shows and movies
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I downloaded 2020 just to see if anything changed and the functions still don't work. The only recording feature that will work is screen recording / record screen. Out of all the choices and automatic functions, that at least works. Not what I paid for but fortunately I also have a program called Aimersoft Video Ultimate that will do screen recordings too. I paid for that once, years ago, and they send me updates frequently which is a lot better than having to upgrade / pay yearly for latest program that lately (last 9 months) hasn't been functioning as advertised. Not suggesting anyone get that program just saying it works as a screen recorder and I only paid for it once, 5 years ago.
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All the programmers have to do is allow us the ability to load the streaming service level that works for us. Seems simple but obviously this simple task is beyond their ability or caring level. SIMPLE FIX that would work. Streaming-Service-3-2-11400-0-2019-06-24 was the last version that worked for me. Kinda unbelievable. I don't do music, just videos.
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As of 12/16 Audials has again screwed up the auto video recording with their latest update of the streaming service. This time, in Chrome, it caused my pc to lock up and damn near crashed my windows 10 to the point of no return. I'm still using the 2019 version and will never go forward with another version of this software, that started out strong and has faded into software that supports audio but fails miserably at supporting it's video properties. Sad downfall.
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