After finished converting files, Audials just does nothing

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    Andreea

    krun99 write your issue to support, and send there also the entire LOG folder for further investigations.

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    LasGMaNN

    Having the same issue. Also i cant get the itunes player to start playback by it self when starting conversion from Tunebite 

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    Bobs373

    Hi. Exactly same issue here with Audials One 2020. I also have used an old version before buying this one, and the old one worked just fine.

    However, support has answered now. What they basically say is this:

    The recordings should get saved in the standard storage place if the recording is started via the "Apple Music"-shortcut in the "Music streaming" page or view.

    No idea so far. Am at work currently and cannot try, but will try out one of the next evenings and let you know.

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    Bobs373

    Update:

    Tried the info given by the Audials support yesterday evening and it works beautifully. Unchanged very slowly, only in the original speed, but still...

    The handling is a bit confusing. Do not choose "Converting" but use "Music streaming". There is a section "Apple music" - iTunes as such is not clearly mentioned, but if you open the "Apple music"-link, it will get you there. Works generally as it did before. Happy now.

    Slow, however - did I mention that?

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    PortCity

    hooked up to spotify and it recorded the whole playlist but all the tunes are in the que and nothing is happening.  what do I do.  used accelerated recording feature.  thanks  bill

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    Andreea

    PortCity do you have maybe Malwarebytes or WebRoot installed on your system? if you do, then try to add the Audials folder as an exception into settings > allow list > select a folder... normally the Audals folder if it is installed as default can be found here: C:\Program Files (x86)

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    PortCity

    Thanks.  I'm running WebRoot. As far as I can tell, WebRoot does not allow such exclusions.  But that's only as far as I can tell.  Thanks  Bill

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