New recording no longer recognised as new setting on netflix

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jubernha

• July 11, 2022 04:12

Since the latest update, I'm experencing a strange prpblem on Netflix. After having recorded one film, then recording something else and then do another netflix recording no longer works as I am logged in as always, but when I try to play a movie I have selected, an error message tells me my session had expired and I needed to sign back on. I tried everything - deleting browser caches, signing off and back on, even deleting xml files on the audials folder in my user files and re-installing the entire software. I alm always redirected to the Netflix home page with the login button when I want to play a film. This problem occurs on the internal browser as well as Microsoft Edge )both of whivh are Chrome based), but less in Firefox. The annoying thing of recording from an external browser is that there is a lag between image and sound which is not fixed when creating the final video file.
With the error message shown, I have to wait for the following day and I might be lucky enough to record the next movie.
Disney+ doesn't have that issue.

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  urboesel

  • July 12, 2022 12:05

  dito

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  Mirela Radu

  • July 15, 2022 09:31

  Hello, 

  to investigate this problem, we have contacted you via email. 

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  urboesel

  • July 15, 2022 09:47

  Siehe Request 75085

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  jubernha

  • July 16, 2022 08:40
  • Edited

  It worked fine during the foollowing week. Seems Netflix has an issue with cookies from certain browsers, plus the problem mostly occurs during the weekend. If the problwm ia atill there next weekend, I will reply to your e-mail.

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  urboesel

  • July 16, 2022 09:48

  Der Fehler tritt immer noch auf und nicht nur am Wochenende.

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  urboesel

  • July 16, 2022 11:58

  Und es betrifft nicht nur Netflix. Ich habe es auf Amazon Prime-Video auch festgestellt. 

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  jubernha

  • July 23, 2022 07:00

  Seit einigen Tagen ist wieder Ruhe. Ich kann inzwischen wieder zwischen mehreren Diensten wechseln, ohne dass es ein Problem gibt. Da es die berichteten Störungen vereinzelt nach meinem ersten Post auch mit dem Mozilla Firefox gab, vermute ich das Problem inzwischen bei den Anbietern.

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