Recording Amazon Music HD
Hi There,
Every Track, which is recorded (5 x speed, HD-WAV), is cut at the beginning: the first note, the first words are incomplete because of that. How can I fix that?
With best regards,
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Official comment
Hello,
while analyzing different kinds of "wrong format" and "missed seconds" bugs received at our support department, our developers finally found the bug. They are now working hard to fix it as soon as possible. Once the fix will be done, an update will be released.
Thank you for your understanding!Comment actions -
Hi triomigeone,
Please contact us by email: support@audials.com
Thanks !
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I have a similar problem. The song is cut at the beginning and ends early which seems to cause the next song to start within the same track. So part of 2 songs are on every track. I've sent logs to support and tried multiple updates of the streaming service, but it still isn't working. I just tried the update today too and no luck.
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Hi mbarylski,
If this still does not work for you, please contact the audials support by email: support@audials.com
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racedog1 I use the "Put music from Amazon to Audials" option and then in Amazon I click Share Album. Copy the link and Audials automatically detects the share, and prompts you with a download window. Click download for all the albums you want to download. then, once your queue is set, click Download Now.
One issue I just discovered is that Audials doesn't want to record 2 songs with the same title name. It will create 2 recordings, but the 2nd will be the same as the first. So if if an album has a studio recording and live recording of the same song, it only records the first song. Very strange. I've submitted a ticket, but I'd be curious to hear if anyone else is experiencing this issue.
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I can download music at 5x also, that is not the issue here.
mbarylski, I no longer am offered the option to "Put music from Amazon to Audials". I am given the ability to stream music at 5x which works fine. But what happened to being able to "share" the album? I have looked for somewhere to enable this option thinking it might have been moved in this version but I can find it nowhere.
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racedog1 Well that's strange. I wonder if we're both going through the same steps. I start with the Music Streaming tab and select amazon music. That's where I get the pop up for "Put music from Amazon to Audials". Are those the same steps your taking? If so, that's really strange that it isn't showing up.
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Yes, same steps but I am never given the "Put music from Amazon to Audials" option. I am only given the option to stream music.
I wonder if I should to remove this installation and install a fresh version?
Audials support, you can step in here and offer some support now. We seemed to be stumped as to what is going on here. -
having same issue with first few seconds not recording. have already downloaded the latest update to audials. -- after doing more tests it looks like I can record high speed if I record from amazon, and DO NOT use a share link to set up a recording. I should instead just set amazon to play fast to record the music, in the audials settings for recording a stream. Its just weird that audials does not have the share link recording process working.
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Hi, It would be great if you also can contact the audials support and maybe provide some log files. Email : support@audials.com
Thanks !
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Well it's working again mostly. Just need to record while in the Amazon music app on win10 at 5x speed. Do not use a SHARE LINK to paste back into audials as that seems to not work with changing songs and recording the first few seconds. -- only using the Amazon music app seems to get everything functional for playing and recording.
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Hi,
Please contact us by email at: support@audials.com
Thank you !
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