Unable to load registration key due to window not fitting on display
Hello my name is Kurt Klinedinst. I am having a VERY frustrating time trying to activate my Audials Gold. First of all, I cannot get the app window to fit on my display and the instruction for changing the registry doesn't work because there is no "Zoom Factor" option under the "Common" key. I suspect that is why I cannot get to the "Option" button to enter my registration key. My email is Klinedinst47@gmail.com . I am ready to cancel over this.
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That is the screenshot. I guess the option button where I can load my registration key is below the bottom. I changed my screen resolution every which way. No luck. I followed the instructions for changing the registry. No luck. The is no "Zoom factor" option in my registry. I did remove my previous version of Audials because I was having trouble installing this version so I guess it would be like downloading it for the first time. I did also have trouble with the previous version because the window did not fit my display.
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Same problem here. I was about to try other resolutions but read Kurt's post that it didn't help. But I found the solution! Right-click on an empty area of your desktop, select Graphics Options, then Rotation and pick Rotate to 90 degrees. That shows the bottom of Audials window that has the gear logo to login with your username and password. The mouse gets a little squirrely in rotation mode but be patient and you'll be able to click on the gear to get that window, then go back and Rotate it back to Normal to continue.
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