If Audials doesn’t display certain content correctly like:
- Clicking on „Update“ produces empty window
- At Audials startup, empty dialog box appears
- „News“ in Music area shows no content
- „Television“ doesn’t work, no channel plays
the reason of the problem is most probably because the „Webview2“ component was not installed properly on your Windows.
Audials uses this Standard Windows component called „Webview2“ to display certain contents, like the ones just mentioned.
Installation of Webview2 should have happened through your Windows update or Audials installation, but possibly that has failed.
Solution on how to try to properly install the „Webview2 component“ on your Windows:
Microsoft provides a free installer of Webview2 at
https://developer.microsoft.com/de-de/microsoft-edge/webview2/
There, choosing „Evergreen Bootstrapper“ is the easiest option.
Alternatively, this „Webview2 Evergreen Bootstrapper“ should also be shipped with your Audials installation. While Audials is closed, try to run manually the file „MicrosoftEdgeWebview2Setup.exe“ located in „C:\Program Files\Audials\Audials 2025“ (if your version is Audials 2023, then you have to search in C:\Program Files\Audials\Audials 2023 OR if your version is Audials 2024, then you have to search in C:\Program Files\Audials\Audials 2024):
Comments
4 comments
Seit einiger Zeit zeigt das Updatecenter nur ein weisses Fenster an
Kein Update möglich
... habe das Programm mit dem Microsoft-Hilfetool deinstalliert und alle obgenannten Schritte durchgeführt, Audials 2024 startet (Meldung der einzelnen Startschritte), aber am Schluss öffnet sich das Programm nicht (wird in der Taskleiste und im Tasmanager allerdings als aktiv angezeigt).
???
Hein Würtz
While Audials is closed, try to run manually the file „MicrosoftEdgeWebview2Setup.exe“ located in „C:\Program Files\Audials\Audials 2025“
It still dont work.
Hein
I get the message on Audials 2024:
Was going to uninstall but only lets me repair it. Did the repair, but still get this message when trying to run Paramount+.
Any ideas on this?
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