If Audials doesn’t display certain content correctly like:
- Clicking on „Update“ produces empty window
- At Audials startup, empty dialog box appears
- „News“ in Music area shows no content
- „Television“ doesn’t work, no channel plays
the reason of the problem is most probably because the „Webview2“ component was not installed properly on your Windows.
Audials uses this Standard Windows component called „Webview2“ to display certain contents, like the ones just mentioned.
Installation of Webview2 should have happened through your Windows update or Audials installation, but possibly that has failed.
Solution on how to try to properly install the „Webview2 component“ on your Windows:
Microsoft provides a free installer of Webview2 at
https://developer.microsoft.com/de-de/microsoft-edge/webview2/
There, choosing „Evergreen Bootstrapper“ is the easiest option.
Alternatively, this „Webview2 Evergreen Bootstrapper“ should also be shipped with your Audials installation. While Audials is closed, try to run manually the file „MicrosoftEdgeWebview2Setup.exe“ located in „C:\Program Files (x86)\Audials\Audials 2022“:
Comments
1 comment
Seit einiger Zeit zeigt das Updatecenter nur ein weisses Fenster an
Kein Update möglich
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