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Troubleshooting: Problem report: Audials detected a problem

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Mirela Radu
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If after an Audials crash you receive an problem report please enter your e-mail address and the description and send it, to help us solve this problem and improve the software.

After you send the report, contact our Support-Team. We need to know the e-mail address you entred.

The Support-Team will help you out with more information and instructions.

 Problem report message:

crash_report.png

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  • Avatar
    Bigfun68

    when playing music from spotify it plays smooth  But when i play with audials it skips bad what can i do.

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    Serone123

    i got a premium subscription and I'm trying to download music from Spotify  and it just download 1 minute of my music 

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    flonita

    Je ne peux pas avoir accès a mon audials,aucune fonctions ne fonctionne.Voici le message :

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    Strategerizer

    Just upgraded from Audials Radio to Audials One and having issue:

    • Tried export "Last Played 100" playlist to Spotify and it fails

    Note also:

    • Click  account icon in lower-left > click "help" > launches 404 webpage https://audials.com/help/music
    • Trying to get help brings to this page which says to contact support... how? Is this the form? It mention to provide email... am I supposed to enter my email in this public thread? OK... rneagu123[at]komotion.com
    • Not sure if this makes a difference... I had Audials Radio before and I upgraded by entering the new activation key. I did NOT uninstall Radio and then install One version.

    Thanks,

    Raz

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    IgorKa

    When i run program it freezes next collect crash data ask for my email - i am put in and send that data to your company. But no one help me what to do. Reistalling software not help. What can i do ?

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    raulrono

    Audials 2024 always disconnect my WIFI rendering it useless. Why is it doing this ? 

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