Troubleshooting: Subtitles will not be recorded

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    bredanwine

    I downloaded a version of Audials from Ashampoo and I was so impressed that I bought the 2021 edition directly from yourselves.

    I am very disappointed that I cannot record subtitles as for anyone with any loss of hearing, subtitles are essential.

    The option is given for subtitles to be recorded but it just doesn't happen and Alex Fuchs' explanation in your troubleshooting 'Subtitles cannot be recorded using the standard recording tools.

     
    Tip: Try out the Screen recording tools. This function records everything that you see and hear. This includes subtitles.'
     
    When I try the suggested tip I get the subtitles on a black screen but I believe that this method of recording is a breach of legal rules
     
    Richard Pearson
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