Video streaming: Recording from Amazon

Follow

Comments

24 comments

  • Avatar
    ummagumma

    So this doesn't seem to work for amazon prime video in Australia??? is it only going to work in the U.S. version? there are some significant restrictions that don't seem to be addressed on the sales pitch page...

    1
    Comment actions Permalink
  • Avatar
    edmello

    I am in the UK and I cannot get Amazon Prime Video work.

    1
    Comment actions Permalink
  • Avatar
    ummagumma

    I am guessing this is the level of support to expect from this company hey?!?

    2
    Comment actions Permalink
  • Avatar
    kkurulak

    This is only designed for U.S. use and forget about getting your money back. If you have not purchased this... don't and save yourself the grief. Maybe some day it might be good but not now, it's a struggle to use each time. 

    1
    Comment actions Permalink
  • Avatar
    Johnscorp

    Purchased in Australia and does not work for Amazon Prime Video Australia? Should have checked the comments before purchasing. Shame, it looked like a great progam, just not sure which it was intended for and perhaps the people selling it should state it only works there.

    Don't purchase unless you know it will work in your country of purchase.

    0
    Comment actions Permalink
  • Avatar
    ummagumma

    And there is literally no customer support, like none, the only contact I have had is in this thread and there's not an employee to be seen, seriously do not buy

    2
    Comment actions Permalink
  • Avatar
    kkurulak

    Well after 2 more updates to the software, it still is useless, Does not even recognize www.primevideo.com so don't waste your time or money on this one. I have tested both DVDFab (Works Great) and TunePat (Which seems to work but you can not view video in trial)

    1
    Comment actions Permalink
  • Avatar
    Coppersa

    Tested on Amazon Prime Video Australia recorded - but at the end of the video it stated "error" no further technical information. Appeared to be recording at the time but  nothing saved. Extremely disappointing. 

    1
    Comment actions Permalink
  • Avatar
    Johnscorp

    Like me mate, you probably did not read this before purchase. I am also sooo disappointed at forking out money for something that doesn't work. Company should be held to account and at least refund us. They do not mention anywhere that this program does not work with Amazon Australia. Good luck, maybe one day they will get it together.

    1
    Comment actions Permalink
  • Avatar
    kkurulak

    LMFAO... Newest update still doesn't even remotely address the issue of any location other than USA.

    (Sorry, big fingers equal spelling mistakes)

     

    1
    Comment actions Permalink
  • Avatar
    Johnscorp

    Kkurulak, Maybe we need to take out an Amazon USA subscription. LOL Lucky I only paid about AUD28 and not the full price. Would have really been pissed off then...
    It looks like an UNINSTALL to me. As far as I'm concerned, just a waste of recourses and time.

    1
    Comment actions Permalink
  • Avatar
    kkurulak

    Johnscorp, its only saving grace for me is some of the audio otherwise it would have been gone long time ago. 

    It is very disappointing as I switched back to Amazon.ca just over a year ago, it didn't make sense to pay extra on the conversion rates. There are a few other programs out there that do work when I test them, just have to convince myself to throw this out and grab one of them.

    0
    Comment actions Permalink
  • Avatar
    Coppersa

    I will take the matter up with the German Distributor and request a refund as it the program does NOT work in Australia (paid in Australian $). They are significantly bigger than Audials, which is a Romanian organisation. Cheers.

    1
    Comment actions Permalink
  • Avatar
    Coppersa

    By the way if you don't hear back from me, that will mean I DID get a full refund, because they will probably terminate my account immediately and I won't be able to respond. If I am unsuccessful I will respond :)

    0
    Comment actions Permalink
  • Avatar
    Johnscorp

    Coppersa, would be very interesting to see how you go. Good luck.

    Cheers.

     

    0
    Comment actions Permalink
  • Avatar
    kkurulak

    Coppersa, Hopefully you're successful and don't get a chance to read this but I too must say good luck.

    0
    Comment actions Permalink
  • Avatar
    Coppersa

    Dear all, Just received an email back from the German Distributor (Ashampoo). They are a very reliable Organisation. They have refunded the full amount and as such I will be uninstalling Audials One 2021 as it does not work in Australia. I thought I'd drop you a line just before uninstalling. Cheers

    1
    Comment actions Permalink
  • Avatar
    JohnRVanAuker

    I am in the United States.  Beginning a few months ago I began having problems recording from Amazon Prime using Audials One 2021.  Videos would start out fine but as soon as the introductory credits were finished all sound is dropped and the recording is useless.  I upgraded to Audials One  2022 and the problem remains the same. 

     

    0
    Comment actions Permalink
  • Avatar
    ummagumma

    Ouch, they got you twice John, sorry to hear it but this is as close to customer service as you will get

    1
    Comment actions Permalink
  • Avatar
    kkurulak

    Sorry to hear you purchased the 2022 version. The fact that all these posts are still here without a reply or cleaning should tell you a lot about the product. I swear they are running the update time at the top of the post off a bot.

    Sorry, I see they use any post as the update to the timelines of the posts.

    0
    Comment actions Permalink
  • Avatar
    Johnscorp

    Just an update for what it's worth. I was told by Audails it should work for the Australian Market. Recording starts out OK but then at the end you end up with a corrupted file. You have to start the stream going and then press record. The other way it won't work at all. Still very disappointed in having purchased this.

    Am now looking into DVD FAB's Amazon Streaming program which they claim will work with all regions of Prime Video, so hopefully us here in Oz. I am already using their YouTube Prime downloader and that works a charm.

    Just though I would let you know where I am at. Will update one I find out more about DVD FAB.

    0
    Comment actions Permalink
  • Avatar
    kkurulak

    Hi Johnscorp, I have had great results from DVDFab, just a bit more coin but at least it works or at least here in Canada

    0
    Comment actions Permalink
  • Avatar
    Johnscorp

    Thanks kkurulak, I am waiting for an email back from them to confirm it will work in OZ. Don't mind paying for software as long as it works. Have had DVD FAB products for many decades now and they are most reliable. 

    Will post here for others as soon as I find out. Thanks again for the thumbs up that it works in Canada. 

    0
    Comment actions Permalink
  • Avatar
    krishnak0209

    I am from India, purchased this and found to my horror that it only supports Amazon Prime Video - US...How can anyone develop a software that only supports one country??? Really Pathetic.

    0
    Comment actions Permalink

Please sign in to leave a comment.