Troubleshooting: Subtitles will not be recorded 2020 Alex Fuchs January 23, 2020 04:07 Updated Follow Subtitles cannot be recorded using the standard recording tools. Tip: Try out the Record from screen tools. This function records everything that you see and hear. This includes subtitles. Related articles Video streaming: Recording from Netflix 2020 Video streaming: Recording from screen 2020 Troubleshooting: Video will not be detected 2020 Troubleshooting: Drivers help (for all driver related issues) 2020 Troubleshooting: Uninstall older version 2020 Comments 14 comments Sort by Date Votes JohnBurgess September 12, 2019 22:49 I downloaded the new version 2020 yesterday, updated today, noted the "record subtitles" switch, set it to "on" and yet no subtitles were recorded on Netflix film "Bright" via Chrome. What function does the "Record Subtitles" serve? 2 Comment actions Permalink Richard_Dudgeon September 14, 2019 00:31 My question, too. Got the same problem; further, it doesn't recognize Firefox, so I can't change browsers. 1 Comment actions Permalink JohnBurgess September 14, 2019 14:06 Yet I recorded "Hunter Killer" via Chrome and Netflix and the subtitles were recorded, they were displayed below the letterbox picture area, which indicates that they possibly weren't embedded within the original video? 0 Comment actions Permalink JohnBurgess September 14, 2019 23:23 Out of interest, I selected Bright again, and went into the subtitle menu... subtitles were selected as "off", this time I selected subtitles for the hearing impaired (the only English subtitle option available)... those subtitles appeared on the recorded film; it would appear to me that Audials has problems with picking out and separating "forced" subtitles. 0 Comment actions Permalink Richard_Dudgeon September 15, 2019 00:06 I've tried several things on Amazon and Hulu. The subtitles showed on the broad cast, but not the recorded version. Unless I used screen record; but the program is advertised as having the ability to record subtitles when recording directly from the graphics card, which it doesn't do. 2 Comment actions Permalink JohnBurgess September 16, 2019 13:26 I have no experience with Amazon & Hulu; however, I do know that when ripping a UK DVD or BluRay with English dialogue and occasional foreign language dialogue there can be up to 4 different English subtitle tracks (hard of hearing, producer's commentary, etc.); I select which one by trial and error. I do not know how Netflix handles these when loading the video onto their server, nor do I know how Audials selects which subtitle track to include when the "record subtitles" switch is activated.... there is also a "forced" subtitle option when ripping... I am assuming that is used for subtitles for showing foreign language dialogue. It is all down to the Audials selection of subtitle tracks. 1 Comment actions Permalink TheKnight1969 September 21, 2019 13:01 I also have no subtitles, tried everything, including the other tool.I hope you solve this problem because I have just purchased the new version but that doesn't really help me. 1 Comment actions Permalink JohnBurgess September 21, 2019 13:11 I hope you aren't looking to me for a solution, as a retired engineer more familiar with electro-mechanical stuff I don't have the expertise. :) I found the problem and was looking for help... to summarise, using Chrome, Netflix & Audials; I am able to get subtitles on to the recorded movie using the "record subtitles" option... the subtitles may not be the ones that I want: so far, one success with "Hunter Killer" and one failure with "Bright". 0 Comment actions Permalink guillem2604 September 29, 2019 14:10 I also have no subtitles, tried everything. I am using Chrome and Amazon Prime. Please fix this issue asap as i need it, otherwise offer to me to go down to a version with a properly working subtitle feature. thanks in advance. 1 Comment actions Permalink JohnBurgess September 29, 2019 15:14 I recorded "The Unthinkable" yesterday, a Swedish science fiction film, via Chrome and Netflix with subtitles selected using the Audials switch.... all the English subtitles were recorded.... living in Ireland these days, I use the Netflix.ie domain.... I don't know if the "ie" suffix makes a difference. 0 Comment actions Permalink Rüdiger Ziegler October 05, 2019 10:10 is it posible to record a movie from google movie with subtitles ? - or Blockbuster? - there are only Netflix and co. as direct bottons :-) 0 Comment actions Permalink angegardien December 18, 2019 03:33 I also have no subtitles, tried everything. I am using Chrome and Amazon Prime. Please fix this issue asap as i need it, otherwise offer to me to go down to a version with a properly working subtitle feature. thanks in advance. 1 Comment actions Permalink EllinorS January 02, 2020 20:16 Edited I just downloaded the 2020 Movie version and tried recording from Netflix, but the subtitles didn't get recorded. I couldn't find any subtitle options in Audials either. Help please! 1 Comment actions Permalink hallcat77 January 03, 2020 09:14 People mention they noted the "record subtitles" switch - I haven't found anything like that in the app. Where would I find this option? 0 Comment actions Permalink Please sign in to leave a comment.