Troubleshooting: Performance issues, skips and stuttering 2020 Alex Fuchs May 29, 2020 00:18 Updated Follow Performance issues like a stuttering video track, or skips in audio or video track, are oftentimes caused by insufficient computer resources for recording a video at a certain resolution and encoding it to a certain format. The higher the video resolution, the more computer resources are required for playing, recording and encoding a video. To avoid performance issues Limit the video resolution sent by the video service. Either reduce your screen resolution. Audials One detects cases where this is the appropriate choice and displays interactive instructions. Or reduce the size of the browser window, until the video quality, as displayed in Audials One recording window, drops to a lower resolution. This may require a few trial and error runs, until you find the ideal size of the browser window. Avoid moving the mouse pointer. When the mouse pointer is moved, video play controls, and on some video services also additional video information, appears. This can lead to additional CPU load. Set the output format to Universal (MP3/MP4). This profile converts videos quickly and with a minimum of computer resources, using the MPEG4 H264 Superfast encoder. Restriction: Universal (MP3/MP4) is not available in the demo version and Audials Light. Don't use your computer for other tasks during the recording. Exit any other non-essential programs running in the background. Wait for ongoing or pending Windows updates to finish. Windows updates can use a significant amount of computer resources, and thus do increase the chance of performance issues. Use a more powerful computer with a better CPU and GPU, more working memory, and a faster hard drive. Rule of thumb: Playing a video should not cause more than 50% to 60% CPU load. Note: Specifically for recording in 1080p, a top-level desktop CPU (i5, i7, or comparable) is required. Related articles Troubleshooting: Video will not be detected 2020 Video streaming: Optimal behaviour during recording 2020 Troubleshooting: Drivers help (for all driver related issues) 2020 What are the system requirements? Troubleshooting: Video-Recordings cancel or stop prematurely 2020 Comments 0 comments Please sign in to leave a comment.