Problem report: Converting audiobooks with iTunes 12.7

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14 comments

  • Avatar
    WHINBERRY

    ME TOO !!

    SEEMS STUCK IN A LOOP "WAITING FOR VCD-WRITER" ON  PC -WIN10 AUDIALS2018 itunes 12.7.2

  • Avatar
    lirajav

    I third this problem. I'm glad I am not the only one.

     

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    Mostly Decaf

    Me three.  I been fighting with this all day,  I only now found out that it won't work.  The thing is, this is what I bought Audials for in the first place.

     

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    h0llych0ps

    Same problem here it is driving me nuts :(

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    nmdixon

    Me too and I really need it fixed soon.  How long will it take?  How about posting a link to a version Itunes that will work with it??

     

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    boba764

    Looks like 25 days with no fix. The only reason I bought Audials. 

     

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    rathat76

    Can we just roll back iTunes?

     

  • Avatar
    lirajav

    I just tried to download an older version of iTunes. They only have the 10.3 64bit version available for windows. It is not compatible with Windows 7 and will give an error message that the download failed. 

    Come on Audials lets get this fixed! an update would be nice!

  • Avatar
    jaytic

    Same problem for me.  The harddrives fills quickly with junk files in C:\ProgramData\RapidSolution\Audials_2018\VCD.

    I found the problem originally described in this link from Dec 17, 2017:

    https://audials.com/forum/index.php/Thread/74469-Audials-2018-Schnelles-Brennen-von-Hörbüchern-auf-Audials-virtuellem-Brenner-fun/

  • Avatar
    Jan-Hendrik Spieth

    Update 2018-02-21

    The problem has not yet been fixed. The good news is that we now have a pretty clear idea of what's going wrong, and what to do to fix it.

    The development team works hard on the solution every day. We are fully aware that you may find it unreasonable if we now ask you to have even more patience. Yet there is nothing further we can do to speed up the solution, at the moment.

    Thank you for your understanding! Stay tuned!

  • Avatar
    JustDisGuy

    I, too, am unable to convert audiobooks using Audials/iTunes.  It looks like the same symptoms you describe, except that instead of Audials looking for files from iTunes, it looks like iTunes is waiting for me to put a blank disc in the virtual CD.

    Quite disappointing, considering I just bought the updated version of the software last week, for the explicit purpose of converting audiobooks I've purchased that the vendor has chosen to lock up with DRM, preventing me from using them the way I want to.

    Please keep us apprised of developments.  Thank you.

  • Avatar
    nmdixon

    Everyone, I'm fortunate enough to have another computer to play on.  I found that you can download previous versions of Itunes.  Any version prior to the 12.7 version will work.  I got mine to work by using Audials 12 and Itunes 12.6.   Go here for previous versions: 

    https://support.apple.com/kb/PH12491?locale=en_US

  • Avatar
    Mostly Decaf

    Glad to hear you are making progress.  I look forward to your program working again.

     

  • Avatar
    rathat76

    @nmdixon Thank you very much for sharing this.

    I think its sad that users have to help each other before we get any assistance from the company.  Nonetheless, I appreciate you taking the time to post this for us fellow users.  

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