I can't find my license info. What can I do? Jan-Hendrik Spieth October 18, 2018 03:38 Updated Follow Have you lost your license key? Visit our License and software archive to recover your license. Related articles How to upgrade to Audials PC 2019? Audials account: Password reset Audials 2018 Download Problems with your order or the payment? How do I cancel my Gold Subscription? Comments 2 comments Sort by Date Votes Mitsuo Okada January 28, 2018 15:19 I lost my licence, what shoud I do? 0 Permalink Jan-Hendrik Spieth January 29, 2018 12:09 Mitsuo-san, please try the license recovery form linked above. If this doesn't help, please submit a support request. Hope this helps. Thank you! 0 Permalink Please sign in to leave a comment.