I can't find my license info. What can I do? Jan-Hendrik Spieth August 21, 2019 22:33 Updated Follow Have you lost your license key? Visit our License and software archive to recover your license. Related articles How to upgrade to Audials PC 2019? Audials 2018 Download Audials account: Password reset Problems with your order or the payment? How do I cancel my Gold Subscription? Comments 2 comments Sort by Date Votes Mitsuo Okada January 28, 2018 15:19 I lost my licence, what shoud I do? -6 Comment actions Permalink Jan-Hendrik Spieth January 29, 2018 12:09 Mitsuo-san, please try the license recovery form linked above. If this doesn't help, please submit a support request. Hope this helps. Thank you! 1 Comment actions Permalink Please sign in to leave a comment.