delete obsolete devices from the account

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gmarioxxl

• 20. Dezember 2021 12:36

I can't synchronize my favorite stations from the phone to the PC, because I can't add the PC' new device in the list of devices, I have probably checked the maximum number of devices allowed.

I need to update the account devices, but I can't delete 2 old devices and add the new one I currently use. The Delete tab exists, but it doesn't work. I click but it does nothing.

 

 

 

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  Denisa Aleman

  • 20. Dezember 2021 14:07

  Dear customer, 

  the list of devices was deactivated. You can not edit it. You should be able to install audials on more devices. 

  For more informations, please contact us by email: support@audials.com

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  rocky103

  • 23. August 2022 18:12

  I have a list of devices that needs to be trimmed down. Some of the devices are from PCs that were wiped out due to reformatting and reinstall of OS.

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  Audials One

  • 24. August 2022 11:09

  Hi rocky103, if you're using Audials Play for Android, you can do that on your Android phone:

  Open the app settings, then scroll down to the "Audials" section where your account is shown, and then click that account item. The account preference page lists all your devices. Tap the "..." menu to the right of a device for options.

  Let us know whether this helps, thanks!

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