Red exclamation mark on music.

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    Denisa Aleman

    Hy coollikethat01, 

    There are also some general issues, but not for all audials recording functions. Please contact us by email , we will need further informations : support@audials.com

    Thanks !

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    coollikethat01

    UPDATE:  I know some say that turning off you malware software works but it didn't for me since I haven't install any yet.  I did find the solution to my red exclamation mark on song issue.  

    The solution is actually simple.  I compared my desktop version to my laptop settings and found that the storage & output files saving pc was wrong.  So, got to storage & outputs with a magnifying glass close to it. It's located in the wheel on the bottom left side of Audials 2021. Click it and open storage & outputs.  Hover over where it say PC on the floppy disc symbol.  Once there move over to the 3 dots to your left.  Another box pops up, then click options. In here you need to change you audio and video save locations,  Make sure that it is save under user/(whatever your pc is called)/Music.  Same for video then click ok.  Your done.

    I hope that helps everyone since.  If you have any questions, please feel free to send me a message.  I don't mind helping.

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    coollikethat01

    Oh and for those with a mac and want this program...get Desktop Parallels.  It will work cause that's what I'm using it on.

     

    Cheers.

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