I made the perhaps foolish mistake of upgrading to this latest release of Audials One 2020 the other day. I no longer am able to rip from the GPU and everything goes through the CPU which causes problems when recording 1080p. I only use Amazon and my entire setup has gone to crap because of this lack of functionality.
When used with Chrome, I can no longer get a CFR either, with my old custom profiles.
When I use Firefox, Audials waits the 25 seconds or so to make sure that it's a real recording (advertisement protection) and only then starts recording. Even on paid for movies. But, surprise (!), with my custom settings, I *do* get a CFR with Firefox. Unfortunately, the delay renders the whole thing useless.
I sent everything to support, and was asked a lot of questions by Adreea which were nothing but stalling, before she claimed that everything was sent on to the coders and "QA." If there is a QA department at this company, it is noticeably lacking! It's my guess that this was never even tested before they gave it to us.
Damnit, Audials! Sort this mess out. If anyone else is having these issues, please post in this topic so whoever is running this show can see that it's happening to others as well as me.
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